Shipping policy

Digital Product and Live Coaching Delivery Policy

Thank you for choosing our digital products and live coaching sessions. Below is our delivery policy tailored to our digital and live coaching offerings:

Processing and Delivery Time

  • Upon purchase confirmation, access to digital products and details for live coaching sessions will be provided via email immediately or within 1 to 3 business hours (excluding weekends and holidays).

Accessing Purchased Digital Products

  • You will receive an email confirmation containing download links or access credentials for your purchased digital products.
  • Ensure to check your spam/junk folder and contact us at support@chrisschoreo.com. if you do not receive the email within the specified time frame.

Scheduling Live Coaching Sessions

  • Details for accessing live coaching sessions will be sent via email.
  • Ensure to be available at the scheduled time and inform us at least 48 hours in advance if rescheduling is needed.

Local and International Availability

  • Our digital products and live coaching sessions are available globally, ensuring you can access our offerings from anywhere in the world.
  • Note that live coaching sessions will be scheduled based on our operating hours in [Your Time Zone].

Technical Issues

  • If you encounter any technical issues accessing digital products or attending live coaching sessions, contact us immediately at support@chrisschoreo.com.

Refunds, Returns, and Exchanges

  • 14-Day Refund Window: Eligible for refund requests within 14 days of purchase.
  • Eligibility: Applicable to undownloaded digital products and live coaching sessions canceled at least 48 hours in advance.
  • Non-Refundable: Sale items and gift cards.
  • Request Process: Email info@chrisschoreo.com with order details and refund reasons.
  • EU Customers: Adherence to the 14-day cooling-off period.
  • Refund Timing: Processed within 10 business days to the original payment method.
  • Issues: Contact info@chrisschoreo.com for order issues or delayed refunds beyond 15 business days.

Additional Support

Thank you for understanding our delivery policy. We are here to assist you and ensure a smooth and satisfactory experience with our digital products and live coaching sessions.